Privacy Policy for COSMIC & DIVINE MEDICINAL HERBS & FUNGI PVT LTD

Effective Date: 1 December 2024

COSMIC & DIVINE MEDICINAL HERBS & FUNGI PVT LTD (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (“Site”) or purchase our products and services.

1. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our Site. This includes:

(a) Personal Information

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (e.g., credit/debit card details)

(b) Non-Personal Information

  • Browser type and version
  • IP Address
  • Device type
  • Operating system
  • Referring URLs and search terms
  • Browsing activity on our Site

2. How We Use Your Information

We use the information collected for the following purposes:

  1. To Fulfill Orders:

    • Process transactions and deliver your purchases.

  2. Customer Support:

    • Respond to your inquiries and provide assistance.

  3. Personalization:

    • Tailor your experience on our Site, including recommendations.

  4. Marketing and Promotions:

    • Send newsletters, promotional materials, and offers (you can opt-out at any time).

  5. Compliance:

    • Ensure compliance with applicable laws, regulations, and industry standards.

  6. Analytics:

    • Understand how our customers interact with the Site to improve our services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  1. Service Providers:

    • Third-party vendors who help us process payments, deliver products, or manage marketing campaigns.

  2. Legal Compliance:

    • Authorities or legal entities if required by law or to protect our legal rights.

  3. Business Transfers:

    • In the event of a merger, acquisition, or sale of our company assets.

4. Data Security

We implement industry-standard security measures to protect your information. These measures include:

  • Secure Socket Layer (SSL) technology for encrypted transactions.
  • Regular updates and monitoring of our systems.
  • Restricted access to personal information.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences.
  • Analyze traffic to improve functionality.
  • Serve targeted advertisements.

You can control or disable cookies through your browser settings. However, doing so may limit some features of the Site.

6. Your Rights

Depending on your location, you may have the following rights:

  1. Access:

    • Request a copy of the personal data we hold about you.

  2. Correction:

    • Request corrections to any inaccurate or incomplete data.

  3. Deletion:

    • Request the deletion of your personal data, subject to legal obligations.

  4. Opt-Out:

    • Unsubscribe from marketing communications at any time.

  5. Data Portability:

    • Request transfer of your data to another service provider.

To exercise your rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to remove it.

9. International Users

If you are accessing our Site from outside India, please note that your data may be transferred to and processed in India, which may have different data protection laws than your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page, with the “Effective Date” updated accordingly. We encourage you to review this policy regularly.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

COSMIC & DIVINE MEDICINAL HERBS & FUNGI PVT LTD
Email: info@cosmic-divine.in
Address: VPO, BHIRA, Hamirpur 177001, Himachal Pradesh

This Privacy Policy complies with applicable privacy regulations.

Thank you for trusting us with your information.